Contact Us

Reach our support team through WhatsApp, phone, email, or in-person appointment.

WhatsApp Support

+254 700 000 000

Fastest

Best for quick responses and urgent inquiries.

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Phone Support

+254 700 000 000

Call us during business hours for live assistance.

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Email Support

hello@pethouse.co.ke

For account, payments, and non-urgent support.

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Location

Nairobi, Kenya

Visit by appointment for guided in-person support.

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Business Hours

  • Mon - Fri: 9:00 AM - 6:00 PM (EAT)
  • Saturday: 10:00 AM - 4:00 PM (EAT)
  • Sunday: Closed

Chat with Us on WhatsApp

Our fastest support channel. Get quick answers to your questions about pets, organizations, or the platform.

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Typically replies within minutes during business hours

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